Cynthia Spencer Hospice
Manfield Health Campus, Kettering Road, Northampton, Northamptonshire, NN3 6NP
2,490
reviews
Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Cynthia Spencer Hospice
2021-08-07
Person
4
5
0
Review of Cynthia Spencer Hospice
written by
7th August 2021
Cynthia Spencer Hospice
2021-08-07
Person
2
5
0
Review of Cynthia Spencer Hospice
written by a patient
7th August 2021
Shortage of staff running about blue arsed flies.
Suggested improvements
Nothing- staff cannot do anything without authority (management)
Cynthia Spencer Hospice
2021-08-04
Person
5
5
0
Review of Lymphoedema Palliative Care Team
4th August 2021
Helen is the nurse that is treating my lymphedema - and my husband and I have been given excellent care and advice. Helen gives her time to speak to both of us about what is happening to me- we trust her as she comes over as very caring and very knowledgeable
Thank you Helen
Dot and John Sheldon
Suggested improvements
Completely satisfied thank you.
Cynthia Spencer Hospice
2021-07-30
Person
4
5
0
Review of Cynthia Spencer Hospice
written by a family member
30th July 2021
I feel comfortable and at ease. Everyone is caring and friendly.
Cynthia Spencer Hospice
2021-07-30
Person
5
5
0
Review of Cynthia Spencer Hospice
written by a patient
30th July 2021
All staff very kind and polite, always around when needed them.
Cynthia Spencer Hospice
2021-07-30
Person
4
5
0
Review of Cynthia Spencer Hospice
written by
30th July 2021
Love the nursing staff.
Cynthia Spencer Hospice
2021-07-29
Person
5
5
0
Review of Lymphoedema Palliative Care Team
29th July 2021
I spoke with Helen and I have today received.a new sleeve.
Suggested improvements
Good service
Cynthia Spencer Hospice
2021-07-18
Person
5
5
0
Review of Hospice @ Home
written by
18th July 2021
My husband passed away on 29 April 21./nWe got to know the two nurses Diane and Ruth so well - great comfort to me his wife. They felt like family. A huge thank you to your team.
Cynthia Spencer Hospice
2021-07-18
Person
5
5
0
Review of Hospice @ Home
written by a carer
18th July 2021
We received medication, equipment, nurses and carers support that made us feel supported every step of the way. This reduced the anxiety of caring for a love one that is terminal. He got his wish to be cared for at home instead of going into the hospice.
Suggested improvements
I would have like to be aware that he was near to die on the day it happened as I was alone with him.
2021-08-02 17:00:21
Response from Cynthia Spencer Hospice
Thank you for your feedback, and our condolences on your loss. We try hard to keep loved ones informed as to what might happen but unfortunately we cannot predict with certain accuracy as to timeframes that someone may or will die. If we witness whilst on shift certain changes then we will ensure we inform the family.
Cynthia Spencer Hospice
2021-07-18
Person
4
5
0
Review of Cynthia Spencer Hospice
written by a patient
18th July 2021
Very high standard of service. Everyone worked as a team.
